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Customer SuccessCon West 2016 has ended

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Thursday, January 14
 

12:00pm PST

Registration & Check-in DoubleTree Suites by Hilton, Berkeley, CA

1:00pm PST

The State of the Profession DoubleTree Suites by Hilton, Berkeley, CA

2:00pm PST

Case Study: A Tale of Five Companies Santa Barbara RoomLIMITED Case Study: Conviva - The First Year Berkeley RoomLIMITED Case Study: Demandbase - Mapping the Customer Journey Sacramento RoomLIMITED Case Study: Zuora - Implementation and Success La Jolla RoomLIMITED

3:00pm PST

The Future of Customer Success DoubleTree Suites by Hilton, Berkeley, CA

4:00pm PST

Best Practices: Aligning Success and Support Sacramento RoomLIMITED Best Practices: Balancing Success and Sales Berkeley RoomLIMITED Best Practices: Before Buying a Customer Success System La Jolla RoomLIMITED Best Practices: Scaling Customer Success Santa Barbara RoomLIMITED

5:00pm PST

Customer Success Technology Showcase and Reception DoubleTree Suites by Hilton, Berkeley, CA